GST implementation: Challenges for taxpayers remain, even GSTN portal has problems

One of the critical areas where the Goods and Services Tax (GST) has a ‘disruptive’ impact is the Information Technology (IT) landscape. With the advent of the GST, using IT to be GST-compliant has become inevitable. In a nation where most of the indirect tax compliances were thus far being done using spreadsheets, this reform has ushered the need to adopt IT systems, as part of the new tax regime…