Loyalty Solutions & Research (P.) Ltd., In re
Date: April 11, 2018
Subject Matter
Forfeited reward points in loyalty programme do not come under the ambit of actionable claim. To be treated as supply of services
Summary
The applicant namely M/s Loyalty Solutions and Research Pvt. Ltd. (LSRPL). owns and operates a reward point based loyalty programme that is integrated towards it partners and their customers. For managing this loyalty programme, LSRPL, is getting Man…
1. The applicant namely M/s Loyalty Solutions and Research Pvt. Ltd. (LSRPL). owns and operates a reward point based loyalty programme that is integrated towards it partners and their customers. Under this programme, LSRPL is providing certain services to its clients/partner, such as M/s Nice Chemicals Pvt. Ltd. (NICE). The applicant is managing the customer loyalty programme for its clients…