GST consumer support: INGRAM portal adds dedicated category ahead of rollout; complaints to be tracked efficiently

The ministry of consumer affairs, food & public distribution has activated a dedicated GST category on the INGRAM portal to address consumer queries and complaints related to the revised GST charges, rates, and exemptions effective from September 22, 2025.The move aligns the National Consumer Helpline (NCH) with the Next-Gen GST Reforms 2025, approved during the 56th GST Council meeting on Sep…