BPO firms left in the lurch over input tax refund

NEW DELHI: India’s business process outsourcing industry is in a quandary as refunds of taxes paid on inputs remain stalled for want of a clear directive from the government. A directive that sought to clarify what constitutes exports, and hence shouldn’t be subject to goods and services  tax at the rate of 18%, received in-principle approval at the  GST Council meeting in Goa in Septemb…