Shraddha Patel Vs FOO Ahmedabad Restaurant (Pebble Street Hospitality Pvt. Ltd.) (CCPA Delhi)
Date: April 5, 2026
Subject Matter
Restaurant Unlawfully Levying Service Charge and Overcharging for Water Constitutes Unfair Trade Practice
Summary
The Central Consumer Protection Authority (CCPA) found FOO Ahmedabad Restaurant liable for engaging in unfair trade practices by automatically levying service charges and overcharging for a water bottle. The restaurant's practices were deemed to be i…
FULL TEXT OF THE JUDGMENT/ORDER OF CENTRAL CONSUMER PROTECTION AUTHORITY 1. The Central Consumer Protection Authority (hereinafter referred to as ‘CCPA’) has taken suo-moto cognizance of the grievance from Ms. Shraddha Patel (from Ahmedabad, Gujarat) registered at National Consumer Helpline 1915 (NCH) vide docket no. 7192578 dated 27.05.2025 against FOO Ahmedabad Restaurant (Pebble Street Hospital…